To find out more information and enrol, please visit the website (below): United Learning Apprenticeships

Designed for those working in busy schools or education office environments, this course develops confident, capable school administrators who can support teams, handle systems, and manage the day-to-day with professionalism and care.

Apprentices learn how to communicate effectively, stay organised, and solve problems. Building key skills in record-keeping, support, and stakeholder relationships. They also explore how their role fits into the bigger picture, contributing to the smooth running of a school, trust, or education setting.

By the end of the programme, staff hold a nationally recognised qualification that supports their role and future learning or career progression.

Modules Included:

• Stakeholder communication: This module develops the communication skills needed to engage effectively with staff, parents, pupils, and external stakeholders. Apprentices learn how to handle enquiries professionally, draft clear and appropriate communications, and adapt tone and format to suit different audiences.

• School admin & IT: Apprentices build expertise in managing day-to-day school administration, including data handling, digital systems, and secure information management. This module focuses on using software and IT tools to support efficient administrative processes and compliance.

• Events & logistics: This module supports apprentices to plan, organise, and coordinate school calendars, meetings, and events. Learners develop organisational and project management skills to ensure logistics run smoothly and attention to detail is maintained.

• Community support: Apprentices develop an understanding of how schools work in partnership with their wider communities. This module focuses on building positive relationships that support pupils, families, and staff, while enhancing the overall school experience.

• Policies & safeguarding: This module builds knowledge of statutory safeguarding requirements and school policy frameworks. Apprentices learn how to ensure compliance through accurate recordkeeping, consistent procedures, and an understanding of their role in promoting a safe school environment.

• School finance: Apprentices develop awareness of financial processes within schools, including budgeting, invoicing, and resource allocation. The module introduces financial monitoring and forecasting, supporting effective use of resources and operational planning.

• Vision & culture: This module explores how school values, vision, and organisational culture influence day-to-day operations. Apprentices learn how effective administration supports strategic goals and contributes positively to school culture.

• Professional growth: Apprentices strengthen their professional skills, including resilience, time management, and problem solving. The module encourages reflective practice and continuous development to support longterm career progression within education administration.

End Point Assessment:

• Knowledge Test: A formal examination evaluating theoretical understanding of business principles.

• Professional Discussion: A structured interview with an independent assessor, underpinned by a portfolio of workplace evidence.

• Project Presentation: A showcase and question-and-answer session detailing a workplace improvement initiative.